Technical Support

Lifetime Technical Support

Appion offers lifetime technical support. Regardless of your warranty status, you can always contact us for assistance. You can contact our Englewood, CO factory directly by phone, email, or use our Technical Support Request system to open a troubleshooting ticket right now.

Repair Centers

Please see your local distributor to arrange a repair with a Factory Authorized Repair Center. Repairs are only covered under warranty when performed by Appion or a Factory Authorized Repair Center. Please do not ship a machine for repair without first contacting your distributor, Appion, or the authorized repair center.

 Factory Authorized Repair Centers

The following repair centers are authorized by Appion to perform repairs on refrigerant recovery machines and vacuum pumps, both in and out of warranty.

  • Appion Factory Direct
            support@appioninc.com
            (303) 937-1580
            Englewood, CO
 
  • United Refrigeration
            All branches located nationwide.
 
  • Appion Australia Pty Ltd
            sales@appion.com.au
            +61 1300 277 466
            Victoria, Australia
 
  • Aries Distribution
            (403) 619-3802
            Calgary, AB Canada
 
  • Unicorn B.V.
             31-23-5530077
             Haarlem, Netherlands

 

Obtaining Warranty Service

All warranty services must receive Appion Factory Authorization and an RGA number prior to any action. Contact your local Appion authorized distributor to obtain the RGA number ad shipping instructions. To help us provide the best service, be sure to have the following information available:

  • Serial number of the equipment
  • Purchase date of the equipment
  • A detailed description of the problem

 Warranty Service Information (PDF)

Distributor locator

Are you a distributor that carries Appion products but is not on our distributor locator? Contact Us for details on how to be added to our distributor locator.

Operating Manuals

Technical Bulletins

Please see the below Technical Bulletins for important information about Refrigerant Recovery and System Evacuation.

 safetyreminder.jpg

Always wear gloves and eye protection and follow proper safety practices when handling refrigerant. See these Tech Bulletins for more information.